Ms. DeYoung has over 20 years designing and leading organizational transformation and redesign projects through strategic alliances, with a specialization in labor-management partnerships. Her industry experience includes healthcare, public utilities, manufacturing, and telecommunications. Her expertise is in developing and implementing alliance-based performance improvement. The scale of her project management and integration of best practices has ranged from optimizing factory work teams to the senior executive level, yielding enterprise-wide transformation impacting large businesses in the public and private sectors. She has developed innovative compensation schemes, has created and delivered training and development plans, and redesigned work processes to support organizational change. She also regularly facilitates conflict resolution sessions and has led multiple bargaining teams (covering 8 International and 26 local unions) through an Interest Based Negotiation process yielding a National Agreement historical in scope.
She is a sought after speaker and workshop leader at conferences in the U.S. on creating strategic alliances to improve performance based on interest based processes. She also speaks at international venues on topics ranging from economic and social development to best practices in the business arena.
Michelle received her Master of Science in Economics with Distinction and a Post Graduate Diploma, in International Relations with Distinction from the London School of Economics. She received a Bachelor of Science with Honors from James Madison University.
Prior to joining RAI, Michelle spent nine years abroad in Australia, South Africa, Great Britain and Spain working in both non-profit and for-profit organizations. She speaks Spanish and continues to volunteer her skills, time and resources to enterprises in developing countries, with her most recent endeavors in India and Nigeria.